Privacy Policy

IJ Switchgear LLC ("we", "us", "our") respects your privacy. This policy explains what we collect through this website and our text messaging program, how we use it, how we protect it, and the choices you have.

Information we collect

We collect only what we need to respond to you:

We do not knowingly collect information from anyone under 18. Our services and text messaging program are for adults 18 and older.

• Contact details you submit: name, company, phone number, email address.
• Project and order details: the equipment you need and anything you tell us about your project.
• Consent records: whether you checked the text message consent box, plus the date, time, and page where you gave consent.
• Basic technical information from standard hosting and analytics tools, such as browser type, device type, pages viewed, and approximate location by region.

How we use information

• To reply to your quote request and confirm availability.
• To send quotes, order updates, and delivery coordination by phone, text, or email.
• To provide and improve our services and our website.
• To meet legal, tax, and record keeping obligations.

SMS text messaging opt-in

Text message consent is separate and optional. You opt in by checking the unchecked text message consent box on our quote form, or by texting us first at (480) 220-3939. Consent is never required to get a quote or buy from us.

• Program: IJ Switchgear LLC customer service and order messaging.
• Message types: quote follow-ups, availability updates, order and delivery coordination, and occasional promotional offers.
• Frequency: varies by order, generally no more than 4 to 8 messages per month.
• Cost: message and data rates may apply. We do not charge for the messages.
• Opt out: reply STOP to any message to stop all texts. Reply HELP for help, or contact us at (480) 220-3939 or info@ijswitchgear.com.
• Carriers: mobile carriers are not liable for delayed or undelivered messages.
• No sharing of SMS consent or phone numbers: We do not sell, rent, trade, or share your mobile phone number, your text message consent, or the contents of your messages with any third party, affiliate, lead buyer, or marketing partner for their own marketing purposes. Phone numbers collected for SMS are used only by IJ Switchgear LLC to communicate with you, and are shared only with the messaging service provider that delivers our texts on our behalf under contract.

Cookies and tracking

Our website uses cookies and similar technologies for essential site function, remembering preferences, and understanding how visitors use our pages. We may use privacy-respecting analytics to count visits and see which pages perform well. You can block or delete cookies in your browser settings; essential parts of the site will still work. We do not run cross-site advertising trackers that build profiles of you.

Sharing and retention

We may share information with service providers who help us run the website, host data, deliver messages and email, and manage quotes and orders. They may use it only to provide services to us. We may also disclose information if required by law or to protect our rights. We keep information only as long as reasonably needed for business, tax, and legal purposes, then delete or anonymize it.

Data security

We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS) for data sent through this site, access limited to staff who need it, and reputable vendors with their own security controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights and choices

• Unsubscribe from texts: reply STOP.
• Unsubscribe from email: use the unsubscribe link or email us.
• Do not call: ask us to stop calling and we will.
• Access, update, or delete: email info@ijswitchgear.com and we will confirm and act on your request.
• No sale of personal information: we do not sell your personal information.

Changes

If we update this policy we will change the date above and post the new version on this page.

Contact

IJ Switchgear LLC, 4539 N 22nd St, Ste N, Phoenix, AZ 85016. (480) 220-3939. Email: info@ijswitchgear.com